Thank you for the shade card. I do hope it didn’t cost a bomb to send out (I assumed you sent one to everyone), becuase there seems to be a terrible, glaring, horrible travesty of a mistake.
No, not the fact that the colours are dreadful, we’re used to that, and not the fact that the yarn doesn’t seem to come in black – or even cream so we can dye it ourselves (for it is rather yummy yarn), or even that fact that you included a colour which strikes me as being rather fungal, a sort of mouldering beige that should never have been let out of the biology lab. No, none of these things. It is the name you have given this revolting festering ecru.
Neon. Please tell me the printer was on acid ? They haven’t quite got the medication right, it’s a horrible mistake, and the real shade card is in the post ?